Optional Shipping Protection

Shipping Protection guarantees quick delivery for your latest Fabulous Planning order.

By opting for this service, you can expect rapid support and replacements without the usual delay associated with waiting for Royal Mail's decision, which can take up to 14 business days.

Each product continues to help grow our Climate Journey, where we plant trees & support environmental initiatives like providing access to clean water, turning waste biogas into energy, and so much more.

Read all about it on our "Climate Journey" page. 

• All of our items are dispatched with premium tracking, so you can track your package on it's journey to you.
• We send most of our items with the Royal Mail, we send larger orders (weight & value) with couriers like DPD, UPS, and FedEx.
• We work to dispatch all orders same-working day when placed before our 2pm cut-off.

In the unlikely case that you're not satisfied with your purchase, we offer a 30-day "no quibble" return's policy.

Shipping Protection cannot be refunded once used, which is deemed when your order enters the Royal Mail system. The remaining total of your order is subject to our standard refund policy.

Free Returns

If there's anything faulty with your order we'll pay for the returns postage, free of charge.

Feel free to get in touch with us for more information to start a return.

The product must be returned unused and in good standing.

Earn Sassy Points as you spend money on our website.

Redeem your Sassy Points for fabulous rewards, like free products, money off, and much more.

How to join:

Click "VIP" in the bottom left of your screen to join.